RUMlogNG crashing when accessing preferences

RUMlog, the Next Generation. Completely rewritten.
w0ea
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Joined: Thu 23. Jun 2011, 02:57

RUMlogNG crashing when accessing preferences

Unread post by w0ea »

Hi there, I'm having an issue on the lastest app store and non-app store versions of the app where it crashes when I try to access the preferences. I'm on Sierra and v3.12.2 of RUMlogNG. Any suggestions? I deleted the whole app with AppCleaner and reinstalled from the app store with no change.
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DL2RUM
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Re: RUMlogNG crashing when accessing preferences

Unread post by DL2RUM »

  • Pse send me the full crash log.
  • Go to ~/Library/Containers/de.dl2rum.RUMlogNG/Data/Library/Preferences/ (from your user root) and copy the file de.dl2rum.RUMlogNG.plist Send me this file for investigation
  • Delete this file
  • Try again
73 and best dx de Tom, DL2RUM
w0ea
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Joined: Thu 23. Jun 2011, 02:57

Re: RUMlogNG crashing when accessing preferences

Unread post by w0ea »

Thanks Thomas. Here's the log

Still having the same behavior after deleting the plist
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DL2RUM
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Re: RUMlogNG crashing when accessing preferences

Unread post by DL2RUM »

For an unknown reason I can't decode the log file. :-(

Do you have an external sound card connected?
73 and best dx de Tom, DL2RUM
w0ea
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Joined: Thu 23. Jun 2011, 02:57

Re: RUMlogNG crashing when accessing preferences

Unread post by w0ea »

DL2RUM wrote:For an unknown reason I can't decode the log file. :-(

Do you have an external sound card connected?
I can try to re-upload the .log file.

I have a TS-590S and a winkeyerUSB connected. I've tried with both disconnected and still had the crash. Oh I do have an external USB soundcard as well but have not tried disconnecting that yet.
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Crash.rtf
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Crash.rtf
(91.92 KiB) Downloaded 140 times
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DL2RUM
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Re: RUMlogNG crashing when accessing preferences

Unread post by DL2RUM »

Please try with the unplugged sound card. I know we have had this issue before. But I can't remember the solution yet.
73 and best dx de Tom, DL2RUM
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DL2RUM
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Re: RUMlogNG crashing when accessing preferences

Unread post by DL2RUM »

Tnx, this crash report works for me. It is your sound card! Can you send me a screen shot of your Audio MIDI Setup device window?
I will contact Chen, W7AY for assistance. The problems seems to be in his Audio Library.
73 and best dx de Tom, DL2RUM
w0ea
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Joined: Thu 23. Jun 2011, 02:57

Re: RUMlogNG crashing when accessing preferences

Unread post by w0ea »

Image

This is a hackintosh by the way. RumlogNG used to work just fine until recently, don't know what changed. Maybe I have devices plugged into different ports, I don't know. I unplugged all my usb devices and it still crashes.


++++++++

EDIT: I realized I had not unplugged my webcam yet.... unplugged that and wouldn't you know, the preferences opened up! I think its fixed now... Now if only I can restore my app settings from time machine...
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w0ea
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Re: RUMlogNG crashing when accessing preferences

Unread post by w0ea »

And now my logbook wont open up? I select Logbook -> Open and select my logbook but nothing happens, it just sits with No Open Logbook. Can't catch a break.


Xxxxxxxxx
nevermind I think i had a bit of a permissions issue from digging around behind the scenes too much :) Got my log opened now
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DL2RUM
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Re: RUMlogNG crashing when accessing preferences

Unread post by DL2RUM »

I guess the Trademark sign in Microsoft cause the crash. I will check.
73 and best dx de Tom, DL2RUM
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